Original topic:

Phone automatically goes on silent

(Topic created on: 07-14-2024 07:31 PM)
2229 Views
Monikaà
Beginner Level 2
Options
Galaxy S
Why does my galaxy s24 ultra keep going on silent automatically? How to fix this?
0 Likes
3 Comments
MR_PRIME
Expert Level 5
Galaxy S
Do reset all setting in reset section not factory data rest and restart your device your issue will be resolved.
Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
gunjanmehrotra
Beginner Level 2
Galaxy S
I face the same issue with my s24 plus, happening after software update
0 Likes