Original topic:

Phone app call log issues

(Topic created on: 01-22-2019 12:37 PM)
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Joeykj
Active Level 1
Options
Galaxy S
Phone app does not store call logs after Pie update on my S9+
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5 Comments
kushmooncat
Expert Level 3
Galaxy S
send feedback
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Joeykj
Active Level 1
Galaxy S
Yes, I did send Error report too explaining the issue post the Pie update
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snehithkalyan
Active Level 1
Galaxy S
so true, even im facing the same.. only one entry is showing from yesterday but none of the old calls be it incm outg or missed not showing after pie update. what to do ?
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snehithkalyan
Active Level 1
Galaxy S
they said upto 2000 entries but only 1 entry is showing. pls check ss.7f1061aa-5a14-4674-8566-7a668acf5024.jpg
14cd51b1-a552-4db5-b751-b9510931e43f.jpg
9d766c85-5410-4166-9fef-a6e5e8a2babe.jpg
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admin_
Expert Level 5
Galaxy S
Thank you for sharing your concern. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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