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Original topic:

After update I'm facing this issue

(Topic created on: 2 weeks ago)
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Gobinath-007
Active Level 1
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Galaxy S

One month ago, I updated my phone (S24 Ultra) to One UI 8, and in the middle, the phone started getting hot frequently. Now, my screen has an issue. Is there any solution for this?

 This phone is purchased in Qatar but now I'm in India how can I repair, can you please tell it will cover under warranty or I should pay for this kind of issues . And I don't have my mobile purchased bill with me , the Samsung team will agree with bill only? or using mobile IMEI 

I contacted Indian Samsung Care through a phone call, but due to the international phone warranty, it will not be valid.

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1 Solution


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Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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Galaxy S
Shud gye Guru!
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

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