Original topic:

Galaxy s25 heating issue

(Topic created on: a month ago)
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sh4ilendra
Active Level 1
Options
Galaxy S
Hello community, 
Anyone facing s25 overheating issue with normal phone use.
I have just used the phone for a month and getting heating issue while just operating normally.. taking a video call or booking a ride.. and this is happening in winters.. not sure if phone will survive the summers..
I had a session with Samsung support where they asked to update optimal settings which I already had done..
It would help if anyone got any solution or should I ask Samsung for replacement?

I came from using One Plus to Samsung, initial outlook not good.. 
16 Comments
vipinxx4
Beginner Level 3
Galaxy S
Yes I have overheating issue . I purchased this phone today. My phone get extremely hot in normal use. Sorry for bad English
sh4ilendra
Active Level 1
Galaxy S
Feel sorry but glad to know its not only me.. It seems they missed something during phone assembly or something..
@vipinxx4 I'll recommend reaching out to their customer support asap, maybe they'll process you for soon or better help in return or replacement since its only a day..
Let's see how many days they keep me going to-and-fro since more than a month has passed.
I did notice slight heating initially but just thought its normal charging problem..
Winters helped me notice this issue more..
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SurajBalgi
Active Level 3
Galaxy S
Mai bhi Oneplus se Samsung pe switch kiya hu . . .but . . .mere device mai heating issue ab tak nahi dikha hai . . . Mare device mai tonsab theek hai
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sh4ilendra
Active Level 1
Galaxy S
Good for you bhai..
sh4ilendra
Active Level 1
Galaxy S
If you don't mind asking, did you purchase recently?
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SurajBalgi
Active Level 3
Galaxy S
Ya . . . 3 wks ho gaya
SurajBalgi
Active Level 3
Galaxy S
Aap ne kab liya tha bhai?!.
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sh4ilendra
Active Level 1
Galaxy S
Start of October
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sh4ilendra
Active Level 1
Galaxy S
Do try and observe if it does during a whatsapp video call or trying booking a uber, taking photos/videos for 5-10 mins
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