Original topic:

Persistent problems with Secure Folder

(Topic created on: 3 weeks ago)
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AKPhaneendra
Active Level 1
Options
Galaxy S
Ever since I upgraded to UI8, secure folder for worse. I waited patiently for updates and none of them so far resolved them. Can you guys help me if you found solutions for the below.

1. Most irritating one. If I cleared all recent apps and locked my phone, on unlocking the phone, I could see a lot of SF apps in recent apps list. Some of them weren't opened before clearing them out. Even if I clear them manually one by one, one I lock and unlock they all come back.

2. Frustrating one. In all apps. Folder explorer shows content from my main profile instead of SF one. In some apps, only selected gallery folders appear.

3. Circle search is gone, Google Gemini app doesn't work but I am unable to remove it.
4 Comments
sumitkhemnar
Active Level 6
Galaxy S
1. Recent Apps mein "Ghost Apps" ka aana (Fix)
Ye isliye hota hai kyunki One UI 8 mein SF apps background mein "Auto-Sync" ya "Stay Awake" mode mein fans jaati hain.
Fix: Settings > Security and Privacy > Secure Folder > More Settings. Yahan "Auto-lock Secure Folder" ko "Each time I leave an app" par set karein.
Iske baad, Settings > Apps > [Select the SF App] > Battery mein ja kar ise "Restricted" kar dein. Isse wo manual close karne ke baad wapas nahi aayengi.
2. Folder Explorer & Gallery Mix-up (Fix)
Ye storage isolation bug hai. One UI 8 mein "Content Sharing" permissions default ON ho sakti hain.
Fix: Secure Folder ke andar Settings mein jayein. Check karein "Add content from phone" aur "Allow apps to share data outside" options ko OFF karein.
Gallery ke liye: SF Gallery ki settings mein ja kar "Sync with Samsung Cloud/OneDrive" ko ek baar OFF karke ON karein taaki database refresh ho jaye.
3. Circle to Search & Gemini Issue (Fix)
One UI 8 mein Google services aksar conflict karti hain.
Circle to Search: Settings > Display > Navigation Bar. Check karein ki "Circle to Search" ka toggle ON hai. Agar hai aur phir bhi kaam nahi kar raha, toh Google App ka "Beta" version join karein ya update karein.
Gemini Remove/Disable: Gemini ko poori tarah uninstall nahi kiya ja sakta agar wo system assistant set hai. Pehle Settings > Apps > Choose default apps > Digital assistant app mein ja kar ise "Google" (purana wala) par set karein. Phir Gemini app par long-press karke use Disable karein.
📝 Expert Note for Community:
"Bhai, One UI 8 mein Secure Folder ke bugs aksar 'Auto-lock' settings change karne se theek ho jaate hain. Circle to Search ke liye Navigation bar settings check karein. Agar ye solutions kaam karein, toh 3 dots (⋮) par click karke 'Accept as Solution' mark kar dena! Shukriya! 💙🚀"
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AKPhaneendra
Active Level 1
Galaxy S
Thank you for your response.

1. There is no option for "Each time I leave an app"

2. There is no option called, " Add content from phone"



2.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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sujeet1999
Active Level 1
Galaxy S
Sama issue i faced also
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