Original topic:

Overheating

(Topic created on: 04-29-2024 09:29 PM)
454 Views
Kris_N
Active Level 3
Options
Galaxy S
Any facing overheating issue with samsung s23? Is the issue with new update or anything else?
19 Comments
Kris_N
Active Level 3
Galaxy S
I have done the factory reset but still in One UI 6.1 not the previous version.
goodthings
Expert Level 5
Galaxy S
Ok, your's device is very new, so please give it's some time, after some time all is well. Thanks.
0 Likes
Kris_N
Active Level 3
Galaxy S
But I have updated to one UI 6.1 after I purchased the phone.
0 Likes
URT
Active Level 3
Galaxy S
The April patch has some bugs and issues.....did you face the super fast charging problem....is your phone showing super fast charging? Some have stopped, only showing cable charging.
0 Likes
Kris_N
Active Level 3
Galaxy S
Yes, it showing super fast charging.
0 Likes
Kris_N
Active Level 3
Galaxy S
I think it was showing when the phone ia connected to laptop.
0 Likes
URT
Active Level 3
Galaxy S
Okay. Many s23's have faced this issue, its good you are not having that...
Laksh2005
Active Level 1
Galaxy S
No issues in my phone.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Kris_N
Active Level 3
Galaxy S
The heating issue seems to due to some SIM (like BSNL & VI) network searching problem. Full time phone antenna is scanning for signal strength. Probably this causing the heating problem. After i removed the SIM card the heating issue is reduced.
0 Likes