Overheating in Samsung S23

[AnujKSharma]

Guys,

After so much of research on how Snapdragon 8 gen 2 has been optimized for galaxy S23 for power efficiency and performance as compared to Samsung S22, I bought S23. Battery and performance are good but this phone heats up way too much, even more than my last phone S21 plus which had exynos 2100.

Is someone else also facing this issue?

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[AnujKSharma]

It doesn't fix it.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.

[Prashantbgh]

Samsung is being busy selling their phones but not optimize their older phones. Customers have to think about it again and again while buying Samsung. Bcoz after so many complaints Samsung didn't work on the issues they have till now like while battery is 15%, it's suddenly decreases continuously without doing anything. And the heating issues.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support