Original topic:

Asking you all S23 users

(Topic created on: 3 weeks ago)
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De3pak
Active Level 7
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Galaxy S
S23 users am i the only one or almost every s23 users having like every kind of issues after the S23's one ui 7 update whether it's heating, camera frame drop, overheating on minimal use, battery lose 7-8% overnight even left in idle mode bcs I'm thinking to visit samsung care & going for battery replacement 🙄 bcs it's my primary device & on daily usage I'm so done with it's battery backup...
4 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the update was designed to improve your smartphone's performance and has been thoroughly tested for reliability.

We realize issues may arise, and we are dedicated to helping you resolve any problems. Your feedback is invaluable for our improvement.

If you're experiencing issues, please share your log file, along with any video clips or images. This will help us investigate and find a quick resolution.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Zeus_26
Active Level 5
Galaxy S
Samsung users, especially the S23 lineup community — it’s time to speak up. One UI 8 is still in development, and this is our best chance to push back. We demand Samsung unlock the following missing Galaxy AI and UI improvements on the S23 series before rollout:

• AI Audio Eraser
• AI-powered Smooth Zoom in Video
• AOD Wallpaper Dimming
• Natural Language Search in Settings
• LOG Video Recording / Advanced Camera Formats

These aren’t hardware-limited — they’re business-limited. A developer even rooted their S23 and flashed the Galaxy S25’s One UI 7 build, and all Galaxy AI features worked perfectly, including Audio Eraser. That proves it’s not a hardware issue — it’s a tactic to push new sales.

Samsung has reversed decisions in the past when users stood united. Let’s post, comment, and demand fairness. We paid for a flagship — we deserve flagship features.
De3pak
Active Level 7
Galaxy S
Agreed
Zeus_26
Active Level 5
Galaxy S
Ikr
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