Original topic:

Original Samsung Type c Jack adapter stopped working

(Topic created on: 06-07-2021 02:01 AM)
Lori33
Beginner Level 2
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Galaxy S

I got my galaxy s20 fe 5g 3 weeks ago. I bought the original adpater and it worked well with my samsung earphone. Last night i plugged the earphone in but i noticed that the music playing through the speaker. I dissabled USB audio routing in the developer setting but still not working.

1 Comment
cs-member13
Expert Level 1
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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