One ui 7 error with company intune work profile.

[MP-21]

Hi

I have a work profile on my mobile installed via the intune company profile. 

This work profile contains Microsoft Teams which is used for daily meeting.

Earlier while the team meeting was in progress, I was able to call from personal phone app which is outside the work profile.

Post upgrading the software to One Ui 7.0, we are now getting the error to install a work phone app.

It's is not specific to my mobile as my other colleagues in office with one ui 7 is also facing the same concerns, where as this is working fine on other Samsung phones with one UI less than version 7.

If anyone has faced this issue and found a solution, please assist.

@Samsung Team, support request to resolve this incident.

[Nnect111111110244111]

E🔥97p 🙏😮❤7😂🔥

[RohitAgrawal555]

Samsung ui 7 is more secure then ever so many things need permissions.. its because of google introduce so many security layers in android.

[SharadBhagade]

I am also getting the same error post upgrading UI 7. Any solution will help
Got the intune company portal and company policies double checked, found no issues from their side and also probably since it's working for all other versions

[goodthings]

It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[MP-21]

Thanks, I have done a factory reset, multiple times uninstalled intune company portal, reseted, reviewed policies configured, but have not succeeded.
Even tried samsung support, but have not got a solution to my problem

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support