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07-18-2020 12:22 PM in
Galaxy S- Mark as New
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Galaxy S- Mark as New
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07-18-2020 01:20 PM (Last edited 07-18-2020 01:22 PM ) in
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Galaxy SP.S.- Mine is S9+ with 6GB RAM.
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07-18-2020 06:44 PM in
Galaxy Sperfect mobile phone
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07-21-2020 04:51 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We are very sorry for the inconvenience caused to you regarding Samsung device and to resolve "Overheating" issue please follow the below given steps:
1) Close background running apps.
2) Uninstall the unnecessary apps.
Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support