Original topic:

One Ui Home version 15.0.09.1 update problem

(Topic created on: 02-01-2024 12:02 AM)
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MUDABBIR_MALIK
Active Level 1
Options
Galaxy S
After new update One Ui Home version 15.0.09.1 the phone animation is lagging and it's not smooth as before update.The store is is tell improve the stability and add the wedgets improve the animation smooth. And I have prove video. 
Phone is on 120 Hz

It's lagging on 120 Hz. I hope🙁 sasmung will fix the animation in next update.
 Thank you
5 Comments
Uzumaki_Nc
Active Level 4
Galaxy S
Uninstall the update
Galaxy S
How I can uninstall the update?
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Vansh1428
Beginner Level 4
Galaxy S
First go to app info and tap 3 dots and uninstall update
Galaxy S
Thank you brother....
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the easy troubleshooting steps which might help to solve the issue.

Check space availability
Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM memory once a day

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Close Background Apps

Is there any unnecessary application running in the background?
Too many applications running in the background may cause the device to hang. Kindly close the background running applications in the device (''Tap the left side key & close the background running application'').

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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