Original topic:

One UI 7 DOWNGRADE!

(Topic created on: a week ago)
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tooharsh4u
Active Level 7
Options
Galaxy S
Your read it correct. 
This update is actually a downgrade for s23 series.
Mostly people purchased it for it's camera.
Now they have downgraded it soo much that even a 20k phone can take better pictures then it.

I've been a loyal Samsung user for over a decade — proudly recommending your flagships to friends and family. My word alone led to 2–5 people buying high-end Samsung phones every year. That may not sound massive, but multiply that influence, and you’ll understand the ripple effect.

Now, I feel let down. This isn’t the Samsung I believed in.

I urge you to listen to your community, take this feedback seriously, and act quickly to restore what made the S23 great.

If not, I may have no choice but to say goodbye to the Samsung family — something I never imagined I'd consider.
Galaxy S
Feeling sad for brother, bought it from offline store.
Galaxy S
If you need address of shop I can share but at this time I would not suggest traveling anywhere other then that you can get it from your near reputed offline store too what I suggest is take your mother with you 😊
tooharsh4u
Active Level 7
Galaxy S
Thanks, but I don't need a new phone rn...
And it was nice talking to you😊
Galaxy S
Same bro❤
ram_ram
Active Level 6
Galaxy S
You have to exchange you mobile to s25 that's the idea of samsung software caught in trap
Akashr15
Active Level 4
Galaxy S
True. Shameless act by samsung
Galaxy S
2785
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that Samsung provides a software update that has been developed to enhance the performance and stability of your smartphone. It has undergone comprehensive testing in different stages to ensure a smooth experience for our users.

If you face a camera quality issue, kindly follow the steps below:

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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tooharsh4u
Active Level 7
Galaxy S
I have done everything!
Rested camera settings
Reset whole device settings
Factory data reset
Fresh firmware installation

Nothing solved my problem.

And i am not only one facing these issues. Whole s23 user base is facing them.

I req to Samsung team to push an update to fix it.

Or let us downgrade our phones to one ui 6
ANXCZX
Active Level 1
Galaxy S
This is your fault, Samsung. You downgraded the camera quality with the One UI 7 update.