Original topic:

One UI 7 Battery Drain Issue

(Topic created on: 07-14-2025 06:32 PM)
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Tommy13
Active Level 1
Options
Galaxy S
The new One UI 7 update has seriously affected the battery life of my s23. I have to charge my phone daily twice now instead of once before. I see Samsung replying to a lot of complaints telling the user to check their settings on data, wifi, malfunctioning apps etc. But this wasn't an issue with one ui 6. Please fix this with the next update. Not just me but i see so many others on Reddit and online platforms saying the same complaint of battery drain issues with their s23 after the new update. Please fix this ASAP.
4 Comments
BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this member's app, and Samsung will fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful, please Accept it as a solution. It helps others. Thank you 😊
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You are welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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