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07-29-2024 04:46 PM in
Galaxy S- Mark as New
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07-29-2024 04:53 PM in
Galaxy SPlz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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07-29-2024 05:10 PM in
Galaxy SResetting network settings,
Restarted many times,
Tried in safe mode and again resetting network setting in safe mode
Still same problem
It's like sim 2 is disabled from some where as sim 2 🚫 icon also not showing on status bar
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07-29-2024 06:19 PM in
Galaxy S- Mark as New
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07-29-2024 06:19 PM in
Galaxy S
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07-30-2024 09:16 AM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Please follow the below steps:
1: You can try to restart your phone.
2: First, we need to determine whether the error is with the SIM card or the SIM card slot, and You will need to prepare either another phone or another SIM card to perform this.
Either one of the devices will determine the possibility of the issue.
1- Existing SIM card with another phone.
If Detectable, Possible, the existing phone's SIM Slot may be faulty. Please send it to the nearest service centre.
If not Detectable, Possible, that the SIM card is faulty. Please refer to the Telco provider.
2-Existing phone with new SIM Card
If Detectable, the SIM slot is not faulty. This may be caused by an existing SIM card faulty. Please refer to the Telco provider.
If not Detectable, Possible, the existing phone's SIM slot may be faulty. Please send to nearest service centre.
Note.
1: Please restart the phone after changing the SIM card to allow the system to detect.
2: Kindly ensure both testing devices function well before testing.
Kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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07-30-2024 11:00 AM in
Galaxy SSlot2 was also working fine but suddenly it stops working
I think maybe I'm not sure that imei 2 is automatically assigned to eSim
Is their any option to rectify this?
