Object eraser not working properly after update

[Jayster]

Anybody else's object eraser tool Not working after the one ui 6.1 update ? After drawing around the area you wanna erase it ignores that and selects only a small tiny area which renders this ffeature useless. I have an s23 ultra. 

[TimonN]

Works for me as it used to be or even better.

[MOQBALI]

If your object eraser tool is not working properly after the One UI 6.1 update on your Samsung Galaxy S23 Ultra, you're not alone. This seems to be a common issue reported by users. Here are a few steps you can try to troubleshoot the problem:

1. **Clear Cache**: Go to Settings > Apps > Camera > Storage > Clear Cache. This might help resolve any temporary data issues causing the problem.

2. **Update the App**: Make sure your Camera app is up to date. Sometimes an update might include fixes for such issues.

3. **Restart Your Phone**: Sometimes a simple restart can resolve minor software glitches.

4. **Reset Camera Settings**: Go to Camera app > Settings (gear icon) > Reset settings. This will reset all camera settings to default. Make sure to back up any important settings or configurations before doing this.

5. **Check for Software Updates**: Ensure that your phone's software is fully up to date. Sometimes new updates fix bugs and issues.

If none of these steps work, it's possible that this is a bug introduced with the update. You might need to wait for Samsung to release a new update that addresses this specific issue. In the meantime, you can also reach out to Samsung support for assistance and to report the problem.

[Jayster]

Thank you very much. Will try doing them

[BasilJJ]

Is this a chatgpt reply! 😂

[BasilJJ]

Yeah it's an AI reply see..

If the object eraser tool is not working properly after the One UI 6.1 update on your Samsung Galaxy S23 Ultra, try these troubleshooting steps:

1. **Restart Your Phone:** Sometimes a simple restart can resolve minor software glitches.

2. **Clear App Cache:** Go to Settings > Apps > [App with object eraser tool] > Storage > Clear Cache.

3. **Update the App:** Make sure the app with the object eraser tool is up to date. Check the Google Play Store for any available updates.

4. **Reset App Preferences:** Go to Settings > Apps > More (three dots in the top right corner) > Reset App Preferences.

5. **Reinstall the App:** If the issue persists, uninstall the app and then reinstall it from the Google Play Store.

6. **Check for System Updates:** Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install.

7. **Contact Support:** If none of the above steps work, reach out to Samsung support for further assistance. They may be aware of the issue and have a specific solution or workaround.

[MOQBALI]

AI features 🫡

[Sarahbrs]

None of those worked!  This is bad, I take photos for a living!

[Sarahbrs]

YES!  I am on the phone with support, he is seeing this exact thing, I create a circle and it shrinks to a tiny circle.  The tech guy is telling me this is normal and I am trying to erase something I cannot erase!!!!!!!!!!!  UGH! I use this feature every day!  How will it get fixed if not even acknowledged!

[Jayster]

These tech guys don't know anything any time of any given day. I had some other issue with my display the last time I got the same reply that it's a setting and that's how it happens once the setting is toggled on. It's like they're programmed to give these replies instead of actual helpful advice.

It's really a huge issue the object eraser not working. They can never release any update successfully imo they always have to mess like a hundred other things up!!