Original topic:

S24

(Topic created on: 02-28-2025 03:36 PM)
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amal_perumbilly
Beginner Level 2
Options
Galaxy S
I have issue with finger print unlock.... Before it was smooth and accurate... Now its nit working properly after recent update... Please fix this give me a solution 
3 Comments
Harsha-D
Expert Level 1
Galaxy S
Turn on touch sensitiveity
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TraverS
Active Level 8
Galaxy S
You can delete the fingerprint and scan it again to see if it improves.
Also turn on increase touch sensitivity in settings.
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Samsung_specialist
Community Manager
Options
Galaxy S

We apology for this issue , please try these steps:
Check the following factors that could potentially interfere with your fingerprint recognition.
Check to see that there are no issues regarding your screen protector.
Remove your fingerprint
Are you currently charging your phone wirelessly
Can you try to test the device using these steps : Open the Samsung Members app and tap “Support”. Tap “View tests”.
Tap “Test all” to start Diagnostics
For more detalis please visit this link https://www.samsung.com/ae/support/mobile-devices/my-samsung-smartphone-is-not-recognizing-fingerpri...

 

 

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