Original topic:

OVERHEATING AFTER NEW UI 6.1 update

(Topic created on: 3 weeks ago)
253 Views
Shubh09desh
Beginner Level 4
Options
Galaxy S
Recently S21 FE series received the latest One Ui 6.1 update and after updating the Ui, I am facing a lot of heating issue with the phone. The battery is also draining at a faster rate. Phone being so hot while charging as well its unbareable to use. 
@samsungindia please look into the same. 
My S21 FE is 2 Years old.
4 Comments
Gundra
Active Level 8
Galaxy S
Dnt worry its common for all. In next update it will fix
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goodthings
Expert Level 5
Galaxy S
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by the given link:

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support