Original topic:

Now Brief not working it's get crashed any troubleshooting steps please,

(Topic created on: 03-03-2025 04:46 PM)
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Somdutt_Pandey
Beginner Level 3
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Galaxy S
I am trying to open Now Brief but it's not working and get crashed,  please help.
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Galaxy S
Use Google Discover. It's more convenient. And easy to use.
Somdutt_Pandey
Beginner Level 3
Galaxy S
Where is available ~?
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cs_member10
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that you can receive a personalized briefing of specific content that updates throughout the day in brief cards on the Now brief app.

Kindly follow the below given steps to resolve your issue.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● Now brief is active between the user's wake-up time and bedtime (depending on the registered sleep information), but the timing of Now brief notifications can vary depending on various factors.

● To customize the Now brief: Settings > Galaxy AI > Now brief > Content to include > select contents to display

● To accesses the Now brief: From the Now brief widget: From the Edge panel - Edge panel (by swiping left from the right edge panels area on the screen) > tap ‘Now brief’.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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