Original topic:

Notification will not show on lock screen in Notifications pop up style Detailed

(Topic created on: 05-23-2025 07:31 PM)
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Hari5545
Active Level 2
Options
Galaxy S

image

Samsung is missing minimum required features very bad.
2 Comments
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Hari5545
Active Level 2
Galaxy S
These setting are not available in detailed Notification that is the reason screen will not wakeup when we get the notifications then we need to open the lock screen and need to read the Notifications it is completely lot of waste of time and lengthy process.

If we keep detailed Notifications then we can read and if no action required then we can ignore Notifications but in the brief it will not show full information in the Notifications that is the reason we prefer to get the notification in detail even on the lock screen as well.

My suggestion is to give all the options in detailed Notifications same as brief on a priority basis.1748745716232.jpg
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