Original topic:

Notification/ quick panel error

(Topic created on: 2 weeks ago)
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himshu
Beginner Level 2
Options
Galaxy S



After the update, Unable to swipe down for notifications or quick settings while using any app. It works when I swipe down from top in home screen but not when I'm using any app
3 Comments
Anikroyale
Expert Level 5
Galaxy S
Try restarting your phone and see what happens.
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himshu
Beginner Level 2
Galaxy S
Done countless times
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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