Thank you for reaching out to the Samsung support communities! You have tried great steps checking message from other device. The issue may be in your device message settings, please follow the below steps:
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Show system apps >> Message >> Storage >> Clear data. - Open message>>3 dot>>settings>>Block messages>>Block numbers>>remove if contacts are added in it. - Open message>>3 dot>>settings>>more settings>>text messages>>message centre. Check if message is available or not. - Contact network service provider for the message center. - Kindly go to settings >> General management >> Reset >> Reset network settings.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
