Vachan05
Beginner Level 2
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a month ago in
Galaxy S
I was enrolled in the One UI 8.5 beta program on my Galaxy S25 Ultra (SM-S928B) and exited the beta via the Samsung Members app. After exiting, I expected to receive the stable One UI 8.5 update through the normal OTA channel.
The stable update has now rolled out in India and users are receiving it, however I have not received any OTA notification despite manually checking for updates repeatedly.
I also attempted to install the stable build via Samsung Smart Switch on PC, but it consistently fails with the error "Failed to recognize software update mode" and cannot detect download mode on my device. This appears to be a known issue with devices on One UI 8.5 beta firmware.
Device details:
Model: SM-S928B
Region: India (INS)
Current firmware: One UI 8.5 Beta
Beta status: Exited via Samsung Members app
Issue summary:
Stable OTA not received despite India rollout being live
Smart Switch unable to detect download mode for manual flash
Unable to transition from beta to stable through any official method
Please advise on how to receive the stable update or provide an official solution for transitioning from beta to stable firmware. This issue seems to affect multiple users who have exited the beta program.
3 Comments
sr0000
Active Level 4
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a month ago in
Galaxy S
Bro don't do anything one person also has the same problem he exited beta & not get stable . Then he went to service center & they manually installed the update & now he got all updates that samsung give. Also service center told him if you join beta then don't exit or you don't join the beta.
Vachan05
Beginner Level 2
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a month ago in
Galaxy S
I just visited the service center they told the same thing they will flash the software tomorrow for me thank you for the reply
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4 weeks ago in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that the stable software update of One UI 8.5 has been released for all users of S24 series. We request you to please wait as you will receive the update on your device soon. Please stay active on the samsung members app for updates and additional information.
Warm Regards,
Samsung Customer Support