Not getting software update

[parzival_xol]

Okay so I'm using the galaxy S23. But I haven't got any recent security updates (December) after the October one. Also I had factory reset my phone once in the last month. Has anything gone wrong in that process? Here's the CSC and service provider software version in the attachment. A solution would be nice. Thank you.

[Realsammu_uzz]

Wait till January 22. Becoz Samsung galaxy S25 series launching day so os update mid January or February.

[parzival_xol]

I'm not talking about one ui 7, I didn't receive December security update

[_Rohit_Pathak_]

Nothing gone wrong 🙏no updates for s23 yet.. Wait till 1st quarter end of January hopefully then we get 🙏

[_Rohit_Pathak_]

You did not received December security updates??

[parzival_xol]

Sadly I did not :(

[_Rohit_Pathak_]

December updates has been there 🙏take a proper back up of yours fone.. Reboot let's see if that works for you

[n_itinsaini]

Har mahine security update aa rahe hai bhai nov. Mai aaya tha dec ka bhi aaya hai ...ek baar samsung care mai jaa kr software krwa lo...mere pass s23 hai brabr monthly update aa rahe hai

[Wodehouse]

Possible Reasons for Missing Updates
1. *Delayed Rollout*: Security updates are typically rolled out in phases. It's possible that the December update hasn't reached your device yet.
2. *Factory Reset*: Although a factory reset shouldn't affect your device's ability to receive updates, it's possible that the reset process might have caused a delay in receiving the latest updates.
3. *Software Glitch*: A software glitch or corruption during the factory reset process might have affected your device's update mechanism.

Troubleshooting Steps
1. *Check for Updates Manually*: Go to Settings > Software update > Download and install. If an update is available, download and install it.
2. *Ensure Your Device is Registered*: Verify that your device is registered with Samsung. You can check this by visiting the Samsung website and signing in with your Samsung account.
3. *Reset Your Device's Update Preferences*: Go to Settings > Software update > Update preferences. Reset the preferences to their default values.
4. *Contact Samsung Support*: Reach out to Samsung support for further assistance. They can help you troubleshoot the issue or provide more information on the update rollout.

Additional Tips
1. *Regularly Check for Updates*: Make it a habit to regularly check for updates to ensure you receive the latest security patches and features.
2. *Use Samsung's Smart Switch*: When performing a factory reset, use Samsung's Smart Switch to back up your data and restore it after the reset. This can help minimize potential issues.

I hope these steps help you resolve the issue and receive the latest security updates on your Galaxy S23.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

[parzival_xol]

So should I reset my device now?
I also haven't got the November update.