Original topic:

Not Showing VoNr option in S23 plus

(Topic created on: 07-21-2024 06:31 AM)
444 Views
ElsT06
Active Level 3
Options
Galaxy S

image

After June security update.
Am I the only who's Facing the issue?
9 Comments
Surya230
Expert Level 5
Galaxy S
Which network operator do you have.
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ElsT06
Active Level 3
Galaxy S
Airtel and Jio Both.But it should show the option to On/off VoNR whether want to use it or not.
I have another Samsung device(A15) which shows the options for Both the Sim.But This phones Doesn't provide the Option.
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rockzzz
Active Level 8
Galaxy S
Jio only show
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ElsT06
Active Level 3
Galaxy S
It doesn't show in Jio Also.
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Royal_RJ
Expert Level 1
Galaxy S
I get on my S23, and I have jio Sim. Jio is showing vonr but didn't get in other network providers.
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ElsT06
Active Level 3
Galaxy S
I have Also Jio sim in this phone but it does not show.
Royal_RJ
Expert Level 1
Galaxy S
Contact with support. Maybe you get a solution.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the VoNR (Voice Over 5G) feature is supported by your device, as of now it is only working with Jio Network, and Airtel / VI has not been implemented yet.

Kindly enable the setting by the below path:
Settings > Connection > Mobile Network > VoNR (Voice Over 5G)

Note: By default, this option will be off, so you have to on it manually. however, if still can't use kindly contact the network operator once, to make sure there is no issue from their end.

Warm Regards,
Samsung Customer Support

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gpkumaran
Beginner Level 2
Galaxy S
I don't get such option in my S23 ultra
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