Original topic:

Not Getting 5g Network On S23 ultra

(Topic created on: 08-17-2023 07:54 PM)
687 Views
Mitzzz
Active Level 1
Options
Galaxy S
Hello, I am currently in India with my S23 Ultra bought from Samsung store in US.
 I am not able to get 5G on Jio network although I am in 5G network area. Seems like the 5G band jio is using isn't unlocked on my US variant, all Indian variant S23 Ultra has 5G...Is there any update will come regarding this in future ??? How many days or months I want to wait for 5G in India with this expensive mobile Samsung s23 ultra ??? Pls update soon.
14 Comments
MZNNN
Active Level 4
Galaxy S
I bought my S23 ultra from UAE 🇦🇪 n Airtel 5G working for me in India kerala state
krishan004
Active Level 7
Galaxy S
Jio 5g doesn't support international variant even its 5g support. Only airtel 5g support international variant
0 Likes
Mitzzz
Active Level 1
Galaxy S
Ohkk. Thank You
0 Likes
Ultra_Devil
Expert Level 5
Galaxy S
Jio should support, check your network settings.. also check JIO centre they should tell the right info
krishan004
Active Level 7
Galaxy S
Bro go and check jio 5g doesn't support international variant I have s23 ultra us variant I know even if you ask any person who have international variant phone that jio 5g doesn't support international variant.
0 Likes
Abbyk
Active Level 6
Galaxy S
You'll have to change the csc code
0 Likes
0Ranaji
Active Level 5
Galaxy S
When jio officially launch 5G then its support same as Airtel 5G
0 Likes
sc14
Active Level 1
Galaxy S
I have no issue
0 Likes
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and want to inform you that the specifications may vary depending on the country and region, We do not have any information regarding overseas model.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support