Original topic:

Call drops when mobile network is turned on & loading icon getting stuck always

(Topic created on: 05-13-2025 02:02 AM)
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yeasir007
Beginner Level 2
Options
Galaxy S
Recently I have updated my phone(s24 ultra) os to one ui7. It's Korean variant. If mobile network is turned on then call drop is must, it's dropped within one minute.When there is no VoLTE sign call drop is not occurring. So there should a VolTE turned on/off buttons in settings. On the other hand loading icon is getting stuck in every app. It seems app app is going to crashed. But apps work properly, just loading icon getting stuck.
3 Comments
goodthings
Expert Level 5
Galaxy S
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Since your product was purchased from abroad, we would request you to please get in touch with the customer support of the respective country.

To reach country-specific Samsung support teams click on the below link:
https://www.samsung.com/country/

Warm Regards,
Samsung Customer Support

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