Original topic:

Internet issues in S10e

(Topic created on: 04-01-2021 12:25 PM)
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Aroar
Beginner Level 2
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Galaxy S
I am facing some internet connection issues in my S10e after the March update.
Some apps like Facebook, Whatsapp etc complain that they dont have internet connectivity whereas other apps like Chrome, Samsung browser work fine.
Facebook posts are getting updated but images are not loading.
This is happening in both 4g and wifi. I have checked A70 for such issue but it wasnt there.
I tried clearing cache, data, reinstall of these apps, still the issue was there. Then i also did a network reset. Again didnt resolve.
I have to restart the device after which the issue was no longer there until it started happening after some hours. 
Any clue as to what to do or if anyone else also faced this?
1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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