Original topic:

Non-availability of exclusive colours for S23 in India

(Topic created on: 05-05-2023 04:19 PM)
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hi_im_mohan
Beginner Level 3
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Galaxy S

What happened to s23's exclusive online colours? It's been more than 3 months since the launch of Galaxy s23 and seems like Samsung Shop's inventory team isn't bothering about the missing colour options on their website. I've been anxious and patient while the Samsung official channels in other countries released these colours online during the launch itself. 
Furthermore, the missing colours were namely Graphite and lime.

If Samsung's design team or anyone from the Inventory management team is reading this, please take this feedback to the relevant authority to add these missing colours to your website.

To my surprise, magically Lime colour has shown up today on the samsung.com India website. But, I'm unable to fetch the same colour to order on the Screenshot_20230504-011901_Samsung Shop.jpgScreenshot_20230504-161800_Chrome.jpgScreenshot_20230504-161817_Chrome.jpgScreenshot_20230504-161915_Chrome.jpgproduct page. What are you up to?

1 Comment
cs-member11
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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