Jaggu18
Active Level 4
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Galaxy S
Samsung showing very bad customer service. I lost hope on oero update which has to be released by now. least expensive phones have great features and time to time update. Still my phone is running in Jan security patch update that really sucks. I'm not going to recommend Samsung and upgrading to Google Pixel series which is 1000 times better than Samsung.
5 Comments
KHAYYUMNote9
Active Level 4
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Galaxy S
which model do you use ?
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Jaggu18
Active Level 4
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Galaxy S
S7 edge
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MiraclePanda
Expert Level 2
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Galaxy S
I recommend other brand phones if you want timely updates, I am happy with Samsung I only bought s8 for its hardware, not for software.
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admin_
Expert Level 5
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Galaxy S
We do apologize for the inconvenience caused to you due to delay in the release of software update for your device. The software updates are released phase by phase for the device via FOTA. We at Samsung, ensure that Android OS update which is launched, is bug free and is compatible with current running apps in the marketplace before they are available to our end users. The availability of the update would be notified to you via FOTA notification (settings> software update>Enable automatic download updates). We appreciate your patience with this.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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Jaggu18
Active Level 4
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Galaxy S
Tq for ur pathetic reply
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