Original topic:

Night mode camera has lens flare and dull sky on S23 Ultra

(Topic created on: 04-12-2023 02:14 PM)
2774 Views
Shahriar91
Active Level 1
Options
Galaxy S
I recently bought a S23 Ultra. Updated it to latest April update. But when shooting pics in night mode, I am getting too much lens flares near every lights. Also the sky looks hazzy and dull. My previous phone (Oneplus 11) had no such issues. (My lens was clean and no protector on it)Is it normal? A flagship phone from Samsung should have better night mode than other brands. Samsung should focus on this

image



image


8 Comments
RajathSR
Active Level 10
Galaxy S
this shouldn't happen.
generally when the lens has smudge marks, you get the hazey effect.. but you're saying it was clean.

best bet is to get it checked in the service centre as there might be camera lens issue
Shahriar91
Active Level 1
Galaxy S
Camera comparison video from YouTube channel "TechTablets". See the samples of him. Same issue. I dont think It's issue of my camera lens. I think It's due to software optimizationScreenshot_20230412_014144_YouTube.jpgScreenshot_20230412_014200_YouTube.jpgScreenshot_20230412_014231_YouTube.jpg
msingh48
Active Level 6
Galaxy S
Remove any lens protector if applied
Shahriar91
Active Level 1
Galaxy S
No lens protector installed
0 Likes
Galaxy S
Yes same hre
Shahriar91
Active Level 1
Galaxy S
Update:
I tested another two S23 ultra in same condition today. Same things happen with "night mode". Also "scene optimiser on" in this situation. If I turn it off, it produces less lens flare and less blurry pic. Something is wrong with night mode optimization in S23 Ultra
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Ashishghalke
Active Level 3
Galaxy S
Still not fixed?20240729_193847_1000009010_1722262129.jpg20240729_193759_1000009009_1722262081.jpg20240729_193730_1000009008_1722262057.jpg20240729_193726_1000009007_1722262047.jpg
0 Likes