Original topic:

New clock not working

(Topic created on: a month ago)
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Mo0se
Active Level 2
Options
Galaxy S
I am not able to use the new dynamic clock as it doesn't change the shape according to the wallpaper . OneUi8 updated 
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4 Comments
ru777777
Active Level 2
Galaxy S
Impossible 😮😮😮😮
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Samsung_OneUi
Expert Level 5
Galaxy S
In oneui8 it will change the shape only on living things or human objects. If you are using lockstar app just uninstall it. In upcoming oneui8.5 update this clock will work with non- living objects of the wallpaper too.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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iamdon
Beginner Level 2
Galaxy S
I am not able to use the new dynamic clock as it doesn't change the shape according to the wallpaper . OneUi8 updated
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