Original topic:

Network problem

(Topic created on: 2 weeks ago)
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GoutamRao
Beginner Level 4
Options
Galaxy S
My s24 is having network issues after the current update.
4 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
iamkkronly
Active Level 6
Galaxy S
I'm sorry to hear that your S24 is experiencing network issues after the latest update. Can you please provide more details about the issue you're experiencing? For example:

* What type of network issues are you experiencing (e.g. dropped calls, no signal, slow data speeds)?
* Have you tried restarting your device or switching to a different network mode (e.g. 4G, 5G)?
* Have you checked for any software updates or patches that might resolve the issue?
* Have you tried resetting your network settings or performing a factory reset?

Additionally, it would be helpful to know the following information:

* What is your current software version (Settings > Software update > About phone)?
* What is your carrier and network type (e.g. 4G, 5G)?
* Have you installed any third-party apps or modified your device's settings recently?

This information will help me better understand the issue and provide more targeted assistance.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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