Network issue

[samsunguserfromUP]

I'm using jio sim and my brother is also using jio sim but I'm getting stuck Internet from last 7 to 8 days and he is using smoothly.

I am taking Hot-spot from him from last 7 days. 

I don't know why even he is using 25k phone of moto (moto edge 60 pro)

Is there any solution 

[Kunapatra]

Then buy new one 😂

[samsunguserfromUP]

😂😂

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon.also complaint to your's service provider telecom company on his customer care support too. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[BITYBYoutubeChannel]

Correct