Original topic:

Network issue

(Topic created on: 09-10-2023 10:56 PM)
254 Views
Negi94
Active Level 1
Options
Galaxy S
Facing network issue with wifi as well as Airtel many times.
Airtel mobile network shows 5G and still page does not load and even with wifi.
In few occasions, insta stories will not load then have to restart to make it work .
Network disappears automatically for no reasons and once I was travelling by flight and when I turned off airplane mode the Airtel network didn't appear for more thna 1 hour 🤯
Don't know what's the issue with Samsung devices with network, battery and hang up.
This is my first time experience with Samsung devices and I regret.
3 Comments
elvishhen6679
Expert Level 2
Galaxy S
Same problem with my Samsung Galaxy A31 so much
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goodthings
Expert Level 5
Galaxy S
My dear reset network setting of both Sim one by one and also reset all setting of your's device in general management setting. Interchange Sim in Sim slots. Also a complaint to your's service provider telecom company on their customer care support for this issue. Thanks.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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