Original topic:

Network issue

(Topic created on: 04-24-2023 09:53 PM)
371 Views
rgvrr
Beginner Level 4
Options
Galaxy S
I started using this mobile from today. I switch from oneplus 6t . Samsung s21 fe has poor signal. Youtube videos are buffering, jio cinema ipl also buffering...which is I never experienced in my oneplus. 

Second one is I could not connect to 5g even I sets all network settings accordingly. At my jio aap Mobile showing enable 5g settings whuch is I already done . But Not connected. 

Even in 4g (jio) jio cinema ipl and youtube videos are buffering. Ridiculous issue in 2023 period. 

Finally network connection problem is there. Battery draining quickly compare to price and brand.

These two issues cane to experience in my first day. 

Can anyone sends solution to this? 
8 Comments
Anonymous
Not applicable
Galaxy S
Try turning power saver off it will connect to 5G
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Anonymous
Not applicable
Galaxy S
Hope this will help u
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rgvrr
Beginner Level 4
Galaxy S
No bro. Still having network issue
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Suhrid_96
Active Level 5
Galaxy S
Try by updating your phone software to the latest one ui update.
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rgvrr
Beginner Level 4
Galaxy S
Done. Running on oneui 5.1 but issue not solved
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Arigh
Active Level 5
Galaxy S
Suffering from network issue for last 8 months..lol..can't do anything,it's their antenna and Exynos problem..In my office, my colleague's 4 yrs old oppo phone capture good signal and data speed while my apparently new s21 fe struggle to load a single page,have to wait 2 3 minutes some time. Battery issue and heating also there, Exynos is culprit here,,no solution. No update can fix these issues.. frustrated with it.
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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