Original topic:

Network issue with S22 Ultra OneUI 6.0

(Topic created on: 02-21-2024 12:44 AM)
477 Views
gopmrx
Active Level 3
Options
Galaxy S
After updating to OneUI 6.0 my both Airtel and Jio shows network issues all the time. I always have no service problem. 

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I have this issue on both the sim cards Airtel (Sim 1) and Jio (Sim 2). I updated Airtel SIM card as well. Anyone else experiencing the same?

Update: 16/02/2024 at 13:30
I started using primary sim Airtel as eSIM. Issue not resolved. Also, I noticed this problem where signal strength is little lower than high signal areas. I get network only where signal strength is high or complete 5 bars.
Galaxy S

I can not access the band selection menu when key input Q0000. Nothing happens...

 

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gopmrx
Active Level 3
Galaxy S
Yes
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b1ttu
Expert Level 2
Galaxy S
Flight mode try kro & reset phone.. (if possible) ya fir.. sim nikl kr insert kro
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gopmrx
Active Level 3
Galaxy S
Not working
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b1ttu
Expert Level 2
Galaxy S
fek k thod d bc ..
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swapnil
Active Level 6
Galaxy S
Same issue on my s22 ultra samsung doesn't care...i will never buy Samsung again
gopmrx
Active Level 3
Galaxy S
I feel the same bro
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Kindly check the device in a different location/network coverage area.

Check device network mode settings: Settings> Connections> Mobile networks> network mode SIM1 or SIM2> Select network mode(set device network mode as 5G/LTE/3G/2G (auto connect) mode.).

Check network operator settings: Settings> Connections> Mobile networks>Network operators> Select automatically> OK> Registered on the network.
Note: We recommend setting device network operators as automatically.

Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

Reset settings: Settings > General Management > Reset.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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vks13
Beginner Level 2
Galaxy S
Same problem with my s22 ultra
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pn12345
Beginner Level 2
Galaxy S
Same problem,it is software issue,samsung should acknowledge it
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