Original topic:

Network issue on one ui7

(Topic created on: 04-23-2025 09:27 PM)
192 Views
kpravinda
Active Level 2
Options
Galaxy S
My samsung galaxy s24 ultra just updated to one ui 7 over wifi.And after that it had a major issue of network issue.It doesn't get 5G network
8 Comments
NagarajSk
Active Level 1
Galaxy S
Same issue only with airtel sim in S25Ultra
bhaghwan
Active Level 6
Galaxy S
Do wipe cache partition after update
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kpravinda
Active Level 2
Galaxy S
How
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bhaghwan
Active Level 6
Galaxy S
Check on youtube..it needs another Samsung device or PC for few seconds to just connect to charging port..one minute procedure
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bhaghwan
Active Level 6
Galaxy S
Do network settings to default again
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goodthings
Expert Level 5
Galaxy S
It's a major update. So please after some time reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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