We want to inform you that kindly contact the respective helpline they will guide you regarding the exact information regarding this. However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
I'm getting exactly the same error ie -1000 on my newly purchased Samsung galaxy tab s9 plus. I tried everything from clearing cache, delete data, even reinstalled the app. But didn't work. I had checked with Samsung helpline, but they couldn't solve it. Told will come back on this, but not till date.
