Original topic:

Netflix HDR support on Samsung S20 FE

(Topic created on: 01-29-2021 03:01 AM)
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BearXXV
Active Level 10
Options
Galaxy S
Update :- Netflix pulled Samsung Galaxy S20 FE from the list of HDR supported devices list.



Update :- Netflix has added Samsung Galaxy S20 FE to their HDR compatible device list. You guys can check their website. 😊   https://help.netflix.com/en/node/23939





It's been a reasonable time since release of Samsung S20 FE but I still cannot watch HDR content or Dolby Atmos content on Netflix. The same device is still not certified on Netflix for HDR compatibility even the latest launches such as Samsung S21 is certified on Netflix. I was told the device is HDR certified. Please can somebody address the issue and fix it.
50 Comments
Azizzzz
Active Level 3
Galaxy S

I am also facing this problem no HDR in a flagship phone lamao 

How is the battery life my phone only last for like 4-5 hrs sot

BearXXV
Active Level 10
Galaxy S
I get 5 6 hours of backup. I am not a heavy user though, but I think it's backup is somewhat less than what I expected.
Galaxy S
I had the same problem when it was new ,i heard once the AI learns ur usage patterns the battery substantially increases and yes it does ,my SOT now is 7 hours + easily very happy with the performance
BearXXV
Active Level 10
Galaxy S
Netflix has certified Samsung Galaxy S20 FE for HDR. Should get it soon!
0 Likes
Anikroyale
Expert Level 5
Galaxy S
Netfix certification depends on Netflix too and not only Samsung.
BearXXV
Active Level 10
Galaxy S
Yes, I have already raised an issue for the same on Netflix.
Anikroyale
Expert Level 5
Galaxy S
Good work.
BearXXV
Active Level 10
Galaxy S
Netflix has certified Samsung Galaxy S20 FE for HDR. Should get it soon!
0 Likes
Samsung_Support1
Moderator
Moderator
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Galaxy S

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support