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Original topic:

Need help asap!!

(Topic created on: 3 weeks ago)
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Dibya_rai
Active Level 1
Options
Galaxy S
Can someone help me remove colour filters that are on apps? Few days ago I added a purple colour filter to the game called Roblox and it started to frustrate me but I couldn't remove it because I forgot how I added the filter. The filter won't show when I try to screenshot. Pls help
14 Comments
Dibya_rai
Active Level 1
Galaxy S
I don't have the button in quick panel
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nilnitya
Active Level 4
Galaxy S
Tap on edit and then add this toggle.
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Dibya_rai
Active Level 1
Galaxy S
It isn't available
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nilnitya
Active Level 4
Galaxy S
Go to settings > accessibility > vision enhancement. Turn off the colour filter.1735833156572.jpg
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We also request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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