Original topic:

Need help Earbuds 3 battery drain issue TDRA

(Topic created on: a month ago)
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iNDERJITSINGH
Active Level 3
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Galaxy S
@samsung #samsung 
It's been a month since I bought earbuds3, I am facing battery drain problem in these, any solution? I also use it less but I have to charge it every day .
4 Comments
BiRdMaN
Expert Level 5
Galaxy S
Yes, many users have reported experiencing similar problems. This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

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iNDERJITSINGH
Active Level 3
Galaxy S
Brother I'm talking about my earbuds3
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. When you expose the Galaxy Buds to very cold or very hot temperatures, the useful charge may be reduced.

2. The battery is consumable, and the useful charge will get shorter over time.

3. When you are not using the earbuds, store them in a charging case that has been charged.

If not, the touch-sensitive sensor will continue to work, affecting the usage time and battery consumption.

Kindly reset the buds: Galaxy Wearable App>Tap on About earbuds.>Reset earbuds.

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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iNDERJITSINGH
Active Level 3
Galaxy S
Thank you for reply, i did it ,still same problem, and i live in abudhabi 🇦🇪
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