Original topic:

My phone is not showing true black in dark mode theme

(Topic created on: 4 weeks ago)
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aibel_rulez
Active Level 2
Options
Galaxy S

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My samsung s25 plus phone shows a greyish - black colour in the dark mode theme instead of pure black like old LCD. But this same issue I faces in black images but that problem solved with software updatation but this problem still there. So anyone is facing this issue in your phone just comment and anyone knows the solution keep up a for all.



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4 Comments
NONAME-
Active Level 3
Galaxy S
Samsung doesn't have true blacks in there dark mode implementation you can also test this by going to youtube and searching for something like 'OLED test' or 'OLED HDR test'
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aibel_rulez
Active Level 2
Galaxy S
No bro every samsung phones shows true black, that why I show the image with a comparison by my old phone
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NONAME-
Active Level 3
Galaxy S
And it also seems that you have the images on the right over exposed
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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