Original topic:

My Bluetooth is not working

(Topic created on: 06-28-2025 01:15 AM)
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Parth489
Active Level 1
Options
Galaxy S
My SAMSUNG S22+ Bluetooth is not working from the morning and after updating the security patch. What steps should i take as i also been to the SAMSUNG service center but they also not very helpful. What should i do!?
5 Comments
AvishekG
Active Level 7
Galaxy S
1. Basic Reboot

Restart your phone first. (Yes, simple—but often effective after an update.)

Then toggle Bluetooth OFF > wait 10 sec > ON again.

2. Forget and Re-Pair Devices

Go to Settings > Connections > Bluetooth

Tap each previously connected device and choose Forget

Try to pair again fresh.

3. Reset Network Settings

⚠️ This is the most effective step and safe to do. It resets Wi-Fi, mobile, and Bluetooth settings.

Go to:

Settings > General management > Reset > Reset network settings

Confirm and reboot your phone.

Try pairing Bluetooth again.

4. Wipe Cache Partition (Highly Recommended After Updates)

This clears leftover system junk that can break Bluetooth.

1. Turn off your phone.

2. Press and hold Volume Up + Power until the Samsung logo appears.

3. Use volume buttons to navigate to "Wipe cache partition", then press Power to confirm.

4. Select Yes, then reboot.

🔄 This won’t delete personal data and often fixes post-update bugs.

5. Boot into Safe Mode

This helps check if a third-party app is interfering.

Press and hold Power > Tap and hold Power Off > Choose Safe Mode

In Safe Mode, try turning on Bluetooth and connecting.

If it works, the issue is caused by a third-party app (e.g., antivirus, battery saver, etc.)

6. Try Developer Option Tweaks (Advanced)

Go to Settings > About phone > Software information > Tap "Build number" 7 times to enable Developer Mode

Now go to Settings > Developer options and:

Toggle Bluetooth AVRCP version to 1.4 or 1.6

Toggle Turn off Bluetooth A2DP hardware offload

Reboot and test Bluetooth again.

7. Wait for Next Patch or Roll Back (if desperate)

If none of the above work:

Report the bug in the Samsung Members app (this helps push fixes faster).

Samsung sometimes fixes this in the next patch, so watch for updates.

If you're tech-savvy: you can downgrade firmware using Odin, but it's risky and voids warranty unless done carefully.
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AvishekG
Active Level 7
Galaxy S
If you find this helpful, kindly accept it as a Solution. It helps others
Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
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goodthings
Expert Level 5
Galaxy S
Please reset all settings in general management settings also flight ✈️ mode on n off one time also optimize your's device is device care too also clear catche of all apps manually also reset wifi and Bluetooth settings then try to It's again. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Reset app preferences: Settings > Apps > More option > Reset App Preferences.

● Kindly try to connect your device with "other devices" and check.

● Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

● The clear cache memory of a particular application: Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset settings: Settings>General Management>Reset> Reset all settings to their default.

● Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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