My fingerprint sensor is not working on my phone

[Flix751]

I don't know whats wrong but when I try registering my fingerprint it says hold longer and I have tried restarting my phone multiple times 

[SamsungA25]

Same here

[Sarveshan]

It could be that your finger is to small for your fingerprint scanner. Or are you using a screen protector when scanning your finger print as that also affects it

[Flix751]

I have tried many fingers and also removed my screen protector

[Sarveshan]

Do you have a generic screen put by another person or do you have samsungs original screen

[Flix751]

Samsung Original Screen

[Sarveshan]

Please take it to samsung to check as it is their screen

[Flix751]

okay 👍