Original topic:

Multiple software issues in recently bought s24 after one ui 8 update

(Topic created on: a week ago)
131 Views
Venkat965
Active Level 3
Options
Galaxy S
I recently bought s24 and facung multiple issues like 
1. Overheating with basic tasks
2. Battery drainage
3. Some apps apps like flipkart and amazon not showing in recent apps list
4. Widgets not loading on home screen 
5. Delay in screen locking. Lock sounds comes first and screen locks after a delay etc
2 Comments
praveenrajn
Active Level 7
Galaxy S
After installing you need clear your cache partition. Connect your phone on PC and turnoff the phone. Now volume up and powerup same time. Now clear wipe cache partition only cache partition then reboot. See YouTube also if you dont know
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes