Multiple lines on s22+

[Shriyatiwari]

I have got multiple verticle lines on my phone and i have already complaint to the customer care 2 3 times they don't resolve the problem instead just say go to service centre generate jobsheet and all. As soon as my warranty completed i got my 1st green line after that it vanished and after 2 days it reappeared and then i complaint so they told me to update and even after the update the line didn't disappear. After few days i got 2nd line and now the colors on my display doesn't look good and these lines are giving me headache while using my phone. Right now i have 4 different color lines and i told them that they are saying you may have dropped your phone on florr or water that's why this happened so you should generate a job sheet. There servicing is so pathetic and this is not only on my phone this is happening with alot of s22+ phones still they are not providing display replacement for this one. Also they told me replacement was available for all other galaxy s series.

[JARVISRishabH]

Visit Service Center..

[Shriyatiwari]

I went there and they said you have to pay for the display replacement

[JARVISRishabH]

Your Phone Is Under Warranty?

[Shriyatiwari]

No

[JARVISRishabH]

Then You Have To Pay...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, as you have already connected service team and they have guided you after inspecting the device according Samsung policies the chargers for repair are applicable. Furthermore, we would suggest you to kindly coordinate with the service team for further assistance.

Warm Regards,
Samsung Customer Support