Multi window is unclickable/greayed for galaxy S8

[MSN2]

how do I make it clickable and enable the multi window on s8 mobile

[MSN2]

fyi...screenshot

[Phoenix7]

https://m.community.samsungmembers.com/en_AE/view/149934?projectId=0&meta=

[Phoenix7]

just try one thing...
please select settings->display->easy mode
select eezymode and click done.
then just turn it off.

[MSN2]

Thank you very much...tip did the trick for me