Original topic:

Moisture alert in my s24 ultra

(Topic created on: 05-11-2024 11:21 PM)
822 Views
faraz2
Active Level 4
Options
Galaxy S
For the past 2 days, I've been receiving alerts that my device's USB port is detecting moisture. My phone has never come into contact with rain, but it still says that moisture has been detected. I understand that Bangalore is experiencing rainy weather currently, but I travel in a car. Why is this happening? Please help. I've spent a lot of money on this phone.
18 Comments
Mehz
Active Level 7
Galaxy S
Wait for few days it might go on its own
0 Likes
RAMULTRA24
Active Level 7
Galaxy S
Visit Service Center to fix it...
0 Likes
faraz2
Active Level 4
Galaxy S
Did u face the same problem bro?
0 Likes
kumik
Active Level 7
Galaxy S
It came for me too. Just blowed with dryer.. it's now not showing..try it.. beware show it for note more than 7sec
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Santoshsk29
Active Level 3
Galaxy S
Try this power off your phone and place your phone in a bag of rice for 2-3 hours....it happened with my s22 ultra and after doing this I did not see the moisture alert again
0 Likes
LEBOOKA
Active Level 4
Galaxy S
This is a critical problem which I am also facing. My phone never came to any moisture at home but whenever I switch it off and trying to charge it.. moisture warning ⚠️ is showing. Don't know how to fix it.
0 Likes
Saiiiiiiii
Beginner Level 2
Galaxy S
Hi , even i am facing this issue and i got my mobile today itself
So is there any solution for this
0 Likes
Tanishq21
Active Level 1
Galaxy S
Good to know I am not the only one to face this issue as I am facing this issue since i bought s9 plus and also in my s22 Ultra and my sister z flip4 and i always went to service center to get it changed
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