Modes and routines app not working

[Aritra34]

Modes and routines app completely stop working from yesterday after the latest google play system update....please Samsung fix this issue ASAP...Mode and routines are very important for eve

ryday usage...please fix it

[Vicky2895]

Same here send error report and wait. That's the only option as of now

[Aritra34]

Already done

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Aritra34]

Already done it...please fix it ASAP

[XV25]

I am also having same issue after the Google play system update